ABOUT US, the people
If you're looking for ordinary, you've come to the wrong place
What Sets Us Apart
People-First Approach
Everything we do is built around understanding your needs and helping you succeed—because when you thrive, so do we.
Long-Term Relationships
We’re not just here for the now. We love creating lasting relationships with our clients and growing with them over time.
Proven Process, Flexible Execution
We bring structure where it counts and adaptability where it matters. Our methods are clear, but always responsive.
Klaus R. Rauter
The Man that Can
An Austrian native, Klaus has lived and shaped the hospitality landscape in Thailand since 1986. His pedigree includes iconic names: Dusit Group, The Regent, Six Senses, Banyan Tree, and Soneva Resorts. From the kitchens to the boardroom as a group general manager, he mastered every facet of the industry before launching his own companies—turning vision into enduring success.
Klaus believes in absolute transparency and Zero hidden agendas. Distinct hardware and software concepts built from the ground up.
We don't sell products; we curate memories and engineer unforgettable experiences.
BENCHAWAN PENGLENG
The Magician
Meet Khun Ouy (Benchawan)—our master of occupancy and yield.
With Recall for years, she has become an indispensable pillar of our company.
Her unending dedication and market-leading results have earned her the absolute trust and respect of hotel owners and her team alike.
Thanya Rauter
PA to the CEO & undergoing intensive development training
Thanya is dedicated to continuous learning and professional growth.
In our field, success requires not only a comprehensive grasp of all business areas but also a deep understanding of how leaders think, analyze, and make decisions.
Having recently completed her advanced studies at the HOUSE OF TALENTS, she is currently channeling her expertise into developing innovative concepts for new properties and services.
Jinchutha Sumongkol
In the Wings
Drawing on her extensive background with Bangkok Airways, Khun Ae—as she is affectionately known within our team—brings invaluable industry expertise to Recall.
Leveraging her deep-rooted connections across the aviation sector, she has unlocked exceptional brand exposure for our properties.
By seamlessly bridging hospitality and aviation, she continuously drives high-value corporate partnerships and lucrative business leads, playing a vital role in our ongoing growth and market reach.
Phanticha Charoensuk
Sales Manager for Agents based in Bangkok
At the helm of our Bangkok agency relations is Khun Phanticha, our powerhouse hotel sales manager. Managing both foreign and domestic partners, she takes our brand directly to the market—meeting face-to-face with key decision-makers, anticipating their needs, and positioning our properties as the premier choice.
Through proactive relationship management and sharp commercial acumen, she consistently converts meetings into high-value bookings and exceptional results for our portfolio.
Khun Jantira
Reservation and OTA expert
Khun Jantira plays an indispensable role within our organization as one of our premier OTA and Reservation experts. With a meticulous eye for market dynamics, she oversees the continuous monitoring and real-time optimization of our online distribution channels.
By constantly evaluating and updating rate parity, channel allocations, and pricing strategies, she ensures that both our valued guests and our partner hotel owners secure the absolute best value and return at all times.
Her dedication guarantees seamless booking operations, maximized revenue potential, and a consistently competitive edge across all digital platforms.
Phanticha Charoensuk
Sales Manager for Agents based in Bangkok
At the helm of our Bangkok agency relations is Khun Phanticha, our powerhouse hotel sales manager. Managing both foreign and domestic partners, she takes our brand directly to the market—meeting face-to-face with key decision-makers, anticipating their needs, and positioning our properties as the premier choice.
Through proactive relationship management and sharp commercial acumen, she consistently converts meetings into high-value bookings and exceptional results for our portfolio.